Yes — it comes with simple step-by-step instructions. Most customers find assembly quick and hassle-free. We also include all required tools unless stated otherwise.

Absolutely. You can return this item in its original, unopened condition within 7 days of receiving it for a change of mind. Simply ensure it’s in resaleable condition and contact us for return instructions.

For full details, please see our Refund & Returns Policy (linked in the footer).

Important: This policy is in addition to your rights under the Australian Consumer Law. You’re always protected if your item is faulty, damaged, or not as described.

Yes — free insured delivery is available to most Australian metro postcodes. Just enter your postcode at checkout to confirm eligibility.

Most orders are shipped from our main warehouse in Victoria, ensuring fast and reliable delivery. Some bedding items are dispatched from our smaller NSW warehouse, depending on stock availability.

All orders come with full tracking and insured protection against loss, damage, or theft for complete peace of mind.

Yes — every product includes a full 12-month Australian warranty for peace of mind.

Yes — we offer interest-free payment options including Afterpay, Klarna, and Zip.

We believe in complete transparency, which is why we host all our reviews on Trustpilot & Google, both independent review platforms. Unlike competitors who display reviews only on their own website (where they can edit or remove negative feedback), Trustpilot or Google ensures that every review—good or bad—is publicly visible and completely unaltered.

Our commitment to honest feedback allows you to shop with confidence, knowing that real customers have shared their genuine experiences.

We’re proud of our high ratings and continually strive to provide the best products and service.

Yes! At Bedzy, we want you to shop with complete confidence. Every order is covered by our 7-Day Price Promise — if you find the same product cheaper within 7 days, we’ll match it.*

Some exclusions apply. Please see our Price Match Guarantee page for full details.

Not at all – you don't need one to shop with us as we proudly supply to everyone. Creating an account allows you to easily track previous orders, manage your details, and enjoy a personalised shopping experience.