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Access your Bedzy Hub to track orders, manage details, and earn or redeem Bedzy Rewards. You can also shop without creating an account.
Automatically earn 5 points for every $1 you spend. Redeem your points for money-off vouchers, free gifts, and exclusive rewards. Points are securely linked to your email address and added automatically after purchase.
We deliver Australia-wide with free delivery to most metro postcodes. There are no minimum spend requirements.
Some far regional or remote locations may incur a surcharge. If applicable, this will be clearly displayed at checkout after you enter your postcode.
Once dispatched, you’ll receive full tracking details by email so you can follow your order right to your door.
Every order includes shipping protection for extra peace of mind. In the unlikely event your item is lost or damaged in transit, we’ve got you covered and will work quickly to resolve it.
Every item comes with a full 12 month warranty, and we are rated Excellent on Trustpilot for a reason. We look after our customers long after they checkout.
We operate online only to keep prices low and our support team is available every day via email, WhatsApp, live chat and social channels.
The Giselle Bedding Normay Series Pillow is a 21cm pillow top with a soft quilting top layer of an oasis of luxurious comfort. Lush and delightful, this top layer is guaranteed to make you feel good all over. Inside, the Bonnell Spring core offers targeted relief from head to toe while distributing your weight evenly throughout the mattress. It is also very breathable to ensure good ventilation.
Studies have shown that Australians like their mattress medium firm and we have done so with this Pillow Top Mattress. Giving you a perfect balance of comfort and support and waking up refreshed and rejuvenated for the day. Better still, the cycle repeats itself for many more years of restful bliss.
Features
Premium knitted fabric
Pillow top and soft quilting top layer
Stable Bonnell Spring core
6 working turns coil system
Breathable air mesh side fabric
Medium-firm firmness
Hypo-allergenic material
Excellent support and pressure redistribution
Dust mite and mould-resistant
Great ventilation
Vacuum packed: Item will expand to its normal shape within 1 day after unpacked
Specifications
Firmness: 6.0 / Medium Firm
Thickness: 21cm
Wire thickness: 2.3mm
Size: Queen
Dimension: 203cm x 153cm x 21cm
Package Contents
1 x Giselle Bedding Pillow Top Bonnell Spring Mattress
Care Instructions
Do not machine wash
Do not bleach
Do not iron
Do not dry clean
Do not saturate with water or other cleaning liquids
Treat spills with a cloth and dry with blow dryer
May be spot cleaned with water or soap
Rotate mattress regularly
Vacuum using low suction
Award winning support available whenever you need it. Need an answer fast? Message us via Whats App below.
Shipping
Yes — free insured delivery is available to most Australian metro postcodes. Just enter your postcode at checkout to confirm eligibility.
Most orders are shipped from our main warehouse in Victoria, ensuring fast and reliable delivery. Some bedding items are dispatched from our smaller NSW warehouse, depending on stock availability.
All orders come with full tracking and insured protection against loss, damage, or theft for complete peace of mind.
No, at this stage we only ship within Australia from our Melbourne based warehouse.
We’ve got your back. All Bedzy products come with a 12-month warranty. If on the rare chance your item arrives damaged in transit or has a manufacturing fault, simply contact our support team immediately, and we will sort it out for you right away.
Order
Yes, all data is encrypted and processed securely to protect your privacy.
No not at all, you can still shop freely! Creating an account lets you earn and redeem Bedzy Rewards points, track your orders, manage your details, and enjoy a more personalised shopping experience.
Yes — we offer interest-free payment options including Afterpay, Klarna, and Zip.
To keep our prices unbeatable and our delivery free, we ship our items flat-packed. We’ve designed the assembly process to be as straightforward as possible, with clear guides included to help you get set up easily.
Bedzy Rewards
You’ll earn 5 Bedzy Rewards points for every $1 spent on your order. Every customer automatically earns points — no extra steps needed!
To redeem your points for money off your next purchase or other exclusive rewards, simply sign in to your Bedzy account using the same email you used at checkout / or to sign up.
returns & refund
We accept Change of Mind returns provided the item remains unopened, unassembled, and in its original packaging. Simply contact our friendly support team within 7 days of receiving your delivery, and we will guide you through the return process.
If an item is faulty or damaged, we cover all costs! For 'Change of Mind' returns, we simply ask that you cover the return shipping fee. This helps us keep our product prices as low as possible for everyone.
Once your return is received and inspected at our warehouse, we process your refund back to your original payment method (e.g., Visa, Afterpay, or PayPal). We aim to process refunds within 1-2 business days of receipt.