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Access your Bedzy Hub to track orders, manage details, and earn or redeem Bedzy Rewards. You can also shop without creating an account.
Automatically earn 5 points for every $1 you spend. Redeem your points for money-off vouchers, free gifts, and exclusive rewards. Points are securely linked to your email address and added automatically after purchase.
We deliver Australia-wide with free delivery to most metro postcodes. There are no minimum spend requirements.
Some far regional or remote locations may incur a surcharge. If applicable, this will be clearly displayed at checkout after you enter your postcode.
Once dispatched, you’ll receive full tracking details by email so you can follow your order right to your door.
Every order includes shipping protection for extra peace of mind. In the unlikely event your item is lost or damaged in transit, we’ve got you covered and will work quickly to resolve it.
Every item comes with a full 12 month warranty, and we are rated Excellent on Trustpilot for a reason. We look after our customers long after they checkout.
We operate online only to keep prices low and our support team is available every day via email, WhatsApp, live chat and social channels.
The Serena Series Tight Top Mattress offers comfort and support at an affordable price. With a 16cm profile, it features a Tight Top design for a firm and even surface. The medium-firm support reduces pressure points, making it a practical and affordable choice for everyday use.
Covered in breathable 150g knitted fabric and made from hypo-allergenic materials, it’s suitable for sensitive sleepers. Built with a durable Bonnell spring core and enhanced 6-turn coils, this mattress provides stability, edge support, and lasting performance.
Backed by a 5-year warranty, this mattress offers peace of mind. Benefit from complimentary shipping insurance, ensuring your mattress arrives safely and in perfect condition.
Award winning support available whenever you need it. Need an answer fast? Message us via Whats App below.
Shipping
Yes — free insured delivery is available to most Australian metro postcodes. Just enter your postcode at checkout to confirm eligibility.
Most orders are shipped from our main warehouse in Victoria, ensuring fast and reliable delivery. Some bedding items are dispatched from our smaller NSW warehouse, depending on stock availability.
All orders come with full tracking and insured protection against loss, damage, or theft for complete peace of mind.
No, at this stage we only ship within Australia from our Melbourne based warehouse.
We’ve got your back. All Bedzy products come with a 12-month warranty. If on the rare chance your item arrives damaged in transit or has a manufacturing fault, simply contact our support team immediately, and we will sort it out for you right away.
Order
Yes, all data is encrypted and processed securely to protect your privacy.
No not at all, you can still shop freely! Creating an account lets you earn and redeem Bedzy Rewards points, track your orders, manage your details, and enjoy a more personalised shopping experience.
Yes — we offer interest-free payment options including Afterpay, Klarna, and Zip.
To keep our prices unbeatable and our delivery free, we ship our items flat-packed. We’ve designed the assembly process to be as straightforward as possible, with clear guides included to help you get set up easily.
Bedzy Rewards
You’ll earn 5 Bedzy Rewards points for every $1 spent on your order. Every customer automatically earns points — no extra steps needed!
To redeem your points for money off your next purchase or other exclusive rewards, simply sign in to your Bedzy account using the same email you used at checkout / or to sign up.
returns & refund
We accept Change of Mind returns provided the item remains unopened, unassembled, and in its original packaging. Simply contact our friendly support team within 7 days of receiving your delivery, and we will guide you through the return process.
If an item is faulty or damaged, we cover all costs! For 'Change of Mind' returns, we simply ask that you cover the return shipping fee. This helps us keep our product prices as low as possible for everyone.
Once your return is received and inspected at our warehouse, we process your refund back to your original payment method (e.g., Visa, Afterpay, or PayPal). We aim to process refunds within 1-2 business days of receipt.