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Shipping
Yes — free insured delivery is available to most Australian metro postcodes. Just enter your postcode at checkout to confirm eligibility.
Most orders are shipped from our main warehouse in Victoria, ensuring fast and reliable delivery. Some bedding items are dispatched from our smaller NSW warehouse, depending on stock availability.
All orders come with full tracking and insured protection against loss, damage, or theft for complete peace of mind.
No, at this stage we only ship within Australia from our Melbourne based warehouse.
We’ve got your back. All Bedzy products come with a 12-month warranty. If on the rare chance your item arrives damaged in transit or has a manufacturing fault, simply contact our support team immediately, and we will sort it out for you right away.
Order
Yes, changes can usually be made if the order hasn’t dispatched. Make sure to contact us ASAP to update your order details promptly after purchase.
Yes, all data is encrypted and processed securely to protect your privacy.
No not at all, you can still shop freely! Creating an account lets you earn and redeem Bedzy Rewards points, track your orders, manage your details, and enjoy a more personalised shopping experience.
Yes — we offer interest-free payment options including Afterpay, Klarna, and Zip.
To keep our prices unbeatable and our delivery free, we ship our items flat-packed. We’ve designed the assembly process to be as straightforward as possible, with clear guides included to help you get set up easily.
Bedzy Rewards
You’ll earn 5 Bedzy Rewards points for every $1 spent on your order. Every customer automatically earns points — no extra steps needed!
To redeem your points for money off your next purchase or other exclusive rewards, simply sign in to your Bedzy account using the same email you used at checkout / or to sign up.
returns & refund
We accept Change of Mind returns provided the item remains unopened, unassembled, and in its original packaging. Simply contact our friendly support team within 7 days of receiving your delivery, and we will guide you through the return process.
If an item is faulty or damaged, we cover all costs! For 'Change of Mind' returns, we simply ask that you cover the return shipping fee. This helps us keep our product prices as low as possible for everyone.
Once your return is received and inspected at our warehouse, we process your refund back to your original payment method (e.g., Visa, Afterpay, or PayPal). We aim to process refunds within 1-2 business days of receipt.
