Here's everything you need to know before you place your order.
Order FAQ's
We offer Free Insured Delivery to most Australian metro postcodes! Most orders dispatch from our Melbourne warehouse. You’ll see the exact shipping options for your postcode at checkout.
Yes! We offer interest-free payment options including Afterpay, Klarna, and Zip. You can select your preferred payment method at checkout.
We’ve got you covered. All items come with a 12-month warranty and transit insurance. If you simply change your mind, we accept returns on unopened items within 7 days. If anything arrives damaged, we will replace it for you immediately at no cost.
We keep our prices low by shipping furniture items flat-packed. We design our furniture for straightforward assembly and include clear, simple guides to help you get set up quickly.
No, you can check out as a guest! However, creating an account (which you can do after you checkout) allows you to track your order and redeem Bedzy Rewards points!
Yes! This will be immediately emailed to you after checkout.
If you have points to use, simply sign in to our website using the same email address used previously. You can find the login link right below. Once you are signed in, you can view your points balance and redeem them for free gifts or discount vouchers. These vouchers can then be applied at the checkout to save on your order.
Points are linked to your email address, so make sure to use the same email used previously.