At Bedzy, we know shipping is one of the biggest questions on your mind when buying furniture online — especially large items like beds and mattresses.
You want to know:
Will my order arrive safely? How fast is delivery? What happens if something goes wrong?
This guide walks you through exactly how Bedzy shipping works — from order to delivery — so you can shop with full confidence.
✅ Step 1: Order Processing
Once you place your order, it enters our system for processing. Due to high demand during our current sale, standard processing time is up to 7–14 business days.
This includes confirming stock, preparing your order in the warehouse, and booking it for dispatch.
Need it faster? You can select Priority Processing, which fast-tracks your order to be handled within 1–5 business days.
✅ Step 2: Dispatch and Courier Pickup
When your order is ready, it is dispatched from one of our Australian-based warehouses. Your parcel is then scanned by our partnered courier and loaded for transit.
You’ll receive an email with:
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Real-time tracking link
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Courier details
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Estimated delivery timeframe
✅ Step 3: Estimated Shipping Times (From Dispatch)
Here’s what to expect once your order has been dispatched:
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VIC: 1–8 business days
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SA: 2–9 business days
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NSW & ACT: 3–10 business days
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QLD & TAS: 3–11 business days
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NT & WA: 4–15 business days
Please note: shipping time starts after dispatch — it does not include order processing.
✅ Additional Shipping Features
All Bedzy orders include:
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Live Tracking: Every parcel is trackable from dispatch to delivery
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Parcel Insurance: We cover all orders against loss or damage in transit — free of charge
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Smart Packaging: Your order is boxed and protected for the journey
We do not leave items unattended or deliver without authority unless you specifically allow it with the courier.
✅ Free Shipping? Check Your Postcode
We offer free shipping to most metro and regional postcodes in Australia.
To check if your postcode qualifies, simply use the Free Shipping Checker found on every product page.
Some remote or high-cost delivery zones may incur a small surcharge, which will be shown before checkout.
✅ What to Do If You Experience a Delay
Delays are rare — but if something ever goes off track, our Aussie-based team is here to help.
We’ve built a high-tech ticketing system that:
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Logs every enquiry
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Tracks response times
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Ensures nothing is missed or forgotten
Reach us via:
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Live Chat (business hours)
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Email
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Facebook or Instagram
Our support team will contact couriers on your behalf and keep you updated until your order is delivered.
🛏️ Trusted By Thousands of Aussie Customers
We’ve delivered thousands of items across Australia, including:
Want proof?
👉 Read our 5-star reviews on Trustpilot
Final Thoughts: How Bedzy Shipping Works
Bedzy makes shipping simple, secure, and stress-free — even for large items.
With insured delivery, full tracking, optional priority processing, and real Aussie support behind every order, you’re in safe hands from checkout to doorstep.